SAP Knowledge Base Article - Public

2838088 - Platform - "Your session has expired" message on browser tab when logging out of SFSF

Symptom

When logging out of SuccessFactors, you are seeing "Your session has expired" message on browser tab.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Access SuccessFactors;
  2. Click on "log out"
  3. You will see "Your session has expired" message in the browser tab.

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Resolution

Engineering Team has identified the problem and reported that they are expecting to deploy the final solution on the next SFSF b1911 release.

  • Preview: Nov 8, 2019 
  • Production: Dec 6, 2019

Note: If you are part of SFSF Product Support, please refer to the internal memo.

See Also

2251229 - Team Summary Tile - Home Page v3

Keywords

log out, session expired, browser , KBA , LOD-SF-PLT-ACC , SuccessFactors Foundational Capabilities & Tools Accessibili , LOD-SF-PLT , Platform Foundational Capabilities , Problem

Product

SAP SuccessFactors HXM Suite all versions