SAP Knowledge Base Article - Public

2837921 - "Failed to upload because of an error in the plugin service" when creating a model based on a HANA Import Connection in SAP Analytics Cloud (SAC)

Symptom

  • "Failed to upload because of an error in the plugin service" when creating a model based on a HANA Import Connection in SAP Analytics Cloud (SAC)
  • The same HANA view work fine when using the HANA Live Connection

Environment

  • SAP Analytics Cloud 2019.19.0

Reproducing the Issue

  1. Create a model using a HANA Import Connection.
  2. Choose a HANA View and fill in the mandatory parameters.
  3. Add some dimensions and measures.
  4. Click OK.
  5. The error "Failed to upload because of an error in the plugin service" shows in Draft Data.

Cause

This issue is a Product defect.

Resolution

Please update the Cloud Agent to the newest version.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO , KBA , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , Problem

Product

SAP Analytics Cloud 1.0