SAP Knowledge Base Article - Public

2836187 - Alarm Message "Closing date missing" in Opportunity.

Symptom

You set the Opportunity header field “Close Date” as non-mandatory, but still observe the alarm message "Closing date missing" pop-up.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Opportunity view.
  3. Open Opportunity ABC (ABC represents the Opportunity ID).
  4. Navigate to the Header field “Close Date”. Note: it is not set as mandatory.

You still observe the alarm message “Closing date missing”.

Cause

This is the current standard behavior.

Resolution

If you would like to suppress the pop-up message, please follow the below steps:

  1. Go to the Business Configuration work center.
  2. Go to the Overview view and search for the Fine Tuning Activity “Opportunities”.
  3. Open the Activity and click the “Message Severity Configuration” option.

Find Message ID 181, and click the “Suppress Message” check-box.

Keywords

Status;Close Date;Check close date;Closing date missing;Message Severity Configuration; , KBA , LOD-CRM-OPP , Opportunity Management , How To

Product

SAP Cloud for Customer add-ins all versions