SAP Knowledge Base Article - Public

2836155 - Users not able to see Tiles in Report Center

Symptom

Users are not able to see Tiles in Report Center even after being granted the permissions for the Tiles under concern.

Environment

SAP SuccessFactors HCM Suite:

  • Dashboards and Tiles

Cause

Lack of Admin Permissions

Resolution

If a user does not have admin permission for Tiles (Manage Dashboards/Reports ---> Analytics Tiles and Dashboard), tiles won't be visible for them in Report Center.

More on Report Admin permissions : 2768186 - My Reports and All Reports - Report Centre

  • This behavior is expected because without Admin permission users can't create / edit the Tiles.
  • Even for Admins who can see the tiles, the Run permission is out as Tiles cannot be run from the Report Center page.
  • For non-admins, the tiles will be visible only on the home page and /or mobile devices , based on the permission granted and the 'Availability' configured for the tile(s)

Keywords

Users, Tiles, Report, Center, Permissions, Even, After, Analytics, Dashboards, Manage, Behavior, Expected, Admin, Create, Edit, Run, Grayed, Availability, missing , KBA , LOD-SF-ANA-DSH , YouCalc Dashboards and Tiles (Dashboards 2.0) , Problem

Product

SAP SuccessFactors HXM Suite all versions