You are unable to do Goods receipt for a Purchase order that is in status either sent or follow up document created.
SAP Business ByDesign
Reproducing the Issue
- Go to Purchase requests and orders work center
- Go to Purchase orders view
- Search and select the respective purchase order
In general in Service Purchase order when a time recording is done the goods receipt will be created automatically.
also you can see that under Items tab of Purchase order -> basic tab-> time recording required is checked so you cannot do goods receipt manually.
Ask the respective employee who delivers the service to do the Time confirmation.
Unable to do goods receipt, New goods receipt button greyed out, new GSR , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem