SAP Knowledge Base Article - Public

2835056 - Registration Form: Unable to update the registration form custom column value after admin/supervisor enroll into offering

Symptom

After Admin / Supervisor enroll me into offering, I am not able to edit the registration form custom column values from user side:

* All images shown in this KBA are from Salesdemo instance

RegistrationForm2.png

Environment

Successfactors LMS

Learning Management System

Reproducing the Issue

1. As an admin / supervisor enroll an user into offering.

2. Now login as the user and check the registration by clicking on "View Registration" option on Learning Plan.

3. Click on View details button for the offering your enrolled.

4. If you expand the "Registration Information" section, you will notice the custom column for Registration Form but its not editable.

Cause

Below Configurations in your instance would be set to false:

allowUserToModifyCustomColumnsDataIfRegisteredBySuper

allowUserToModifyCustomColumnsDataIfRegisteredByAdmin

Resolution

To fix the issue: I.e. After supervisor/admin enroll into offering, to be able to add Regsiration form details for the offering your enrolled enable the configurations:

Navigate to System Admin  -> Configuration -> System Configuration -> LMS_ADMIN :

Search for "allowUserToModifyCustomColumnsDataIfRegisteredBySuper" & "allowUserToModifyCustomColumnsDataIfRegisteredByAdmin" and set them to true.

Once you enable then you will be able to edit the registration form custom column value:

RegistrationForm1.png

Keywords

allowUserToModifyCustomColumnsDataIfRegisteredByAdmin allowUserToModifyCustomColumnsDataIfRegisteredBySuper Registration Form Custom Column for registration form , KBA , LOD-SF-LMS-SCH , Scheduled Offerings , Problem

Product

SAP SuccessFactors Learning all versions