SAP Knowledge Base Article - Public

2834524 - Location field "Max Capacity" not updating Maximum Registration of Scheduled Offering

Symptom

Why the Location Summary Field "Max. Capacity" does not affect the Maximum Registration number on the Scheduled Offering segment automatically?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

 SAP SuccessFactors Learning

Reproducing the Issue

Admins add a Location with a limited capacity to a Scheduled Offering (SO), but the SO's segment Maximum Registration remains the same.

Cause

The Location "Max. Capacity" field is related to the maximum threshold for registration in an offering that is scheduled to take place at this location. If learning administrators schedule a course into this location and then enroll more people into the course than the location's capacity, the administrators are warned but not prevented from exceeding the capacity.

Location_MaxCapacity.png

  • Learning locations summary fields describe important general information about the place where instructors and students meet to conduct training.
  • About the "Maximum Registration" on the Scheduled Offering is the maximum amount of users who must enroll in the scheduled offering (course). The maximum registration prevents instructors from being overwhelmed with too many participants. The maximum registration is usually inherited from the related learning Item so that all instances of the learning item have the same maximum registration.

Resolution

This is expected from Learning. The Max. Capacity of a Location does not change the number of maximum registration source of a Scheduled Offering.

See Also

This information is available on SAP SF Help Portal:

Defining Physical Learning Resources

Physical Learning Resources

Keywords

SO, scheduled offering, maximum capacity, seats, registration , KBA , LOD-SF-LMS-SCH , Scheduled Offerings , Problem

Product

SAP SuccessFactors Learning all versions