SAP Knowledge Base Article - Public

2834508 - Job requisition history and applicant history lost after instance refresh - Recruiting Management

Symptom

After a system instance refresh, information such job requisitions history or applicant history is lost.

Environment

SAP SuccessFactors Recruiting Management - All versions

Cause

This is expected behavior. As part of compliance requirements, since b1811, audit data for RCM related information will be removed after an instance refresh to comply with GDPR demands. As most of the security-related features in SFSF, it is not possible to opt-out this behavior. More information on this has also been reported this Instance Refresh Guide avaialble on the SAP Help Portal ("Except for Employee Central and Onboarding, all other audit logs are not copied from the source to target instance post refresh.").

Resolution

System working as designed to comply to GDPR demands. Alternatives to this behavior can be suggested throughout our Enhancement Request process.

See Also

2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products

Keywords

job requisition history missing ; applicant history missing ; instance refresh , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions