SAP Knowledge Base Article - Public

2833481 - Data replication failing with error 404 Not Found in SRT_UTIL - SuccessFactors Integrations

Symptom

Data replication fails with 404 Not Found in SRT_UTIL when trying to estabilish communication between the ERP and CPI.

Environment

SuccessFactors BizX - all versions

Cloud Platform Integration

ERP

Reproducing the Issue

1. Replicate Employee and/or Organizational data;

2. Information is not reaching SuccessFactors nor the middleware;

3. SRT_UTIL transaction in the ERP shows error message 404 Not Found.

Cause

The 404 Not Found error message for the program getOrganisationalObjectReplicationQuery_Out, for example, may indicate the missing configuration of the iFlow in the middleware. Threfore, the information that is sent from the ERP to the middleware will not be able to find its path.

Resolution

In order to solve this behavior, review SAP reference guides and make sure the iFlow and the WebService in the ERP are configured accordingly to avoid any issues with the communication between the ERP and the middleware.

Please find it below the reference guides for the different scenarios available and review the chapter Setting Up the Middleware and section Configuring SAP Cloud Platform Integration for.

Integration with BIB:

Replicating Employee Master Data and Organizational Assignments from Employee Central to SAP ERP HCM

Non-BIB (legacy) with CPI:

Replicating Employee Master Data from Employee Central to SAP ERP HCM Using SAP Cloud Platform Integration as the Middleware (For Implementation Started Before Q2 2017)

Replicating Organizational Data from Employee Central to SAP ERP HCM Using SAP Cloud Platform Integration as the Middleware (For Implementation Started Before Q2 2017)

Keywords

_Out; 404 Not Found; SRT_UTIL error message; Employee replication failed; not replicated; CPI; communication failed; , KBA , LOD-SF-INT , Integrations , LOD-SF-INT-HCI , Standard SF to 3rd Party CPI (HCI) Content , How To

Product

SAP SuccessFactors HXM Suite all versions