SAP Knowledge Base Article - Public

2833062 - Inconsistent balance value displayed between PP3 and Administer Time


You have noticed that in some cases after the accrual, the balance displayed in PP3 Time Off Balances session is different than the one displayed under Administer Time > Time Accounts tab.

Time Session PP3.png

administer Time2.png

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Employee Central (EC) - All Versions

Reproducing the Issue

  1. pick any employee;
  2. check the Time session in PP3 and see that under Time Off Balances the balance displayed is for example 56:00;
  3. now to Administer Time > Time Accounts tab;
  4. see that the same time account now, display a different balance;


Expected Behavior


Currently the PP3 UI for displaying the Time Off Balances has a different round logic which means that PP3UI rounds up the belance while Administer Time rounds Down.

Our developer team is already aware of this behavior and has plans to enhance this display in a near future to have a more consistent behavior accross all UI where balance is displayed.

This enhancement is currently planned for 2002 but this schedule may suffer some changes if necessary.


time off balances different across different UIs TIM-10276 TIM-8946 , KBA , LOD-SF-EC-TIM , Time Off , Product Enhancement


SAP SuccessFactors Recruiting 1902