SAP Knowledge Base Article - Public

2832975 - Error: "Enter the time in the format HHMMSS"

Symptom

You are creating a Marketing Attribute of 'Time Format' with multiple values and Intervals. When entering the values in the Marketing Attribute, the time format is displayed as HHMMSS, instead of HH:MM:SS.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Customers workcenter.
  2. Go to the Accounts view.
  3. Open Account 123 (where 123 is the Account ID).
  4. Go to the Marketing Attributes facet.
  5. Here, for Marketing Attribute XYZ (XYZ is a marketing attribute with Format- Time format, Multivalue and Intervals allowed checkbox marked) maintain a value in format HH:MM:SS.
  6. Save the changes.

The error 'Enter the time in the format HHMMSS' is triggered.

Cause

Any time format field will always expect values to be terms of HHMMSS. Your expectation here is to have 2 time fields shown as one which is not possible.

When a range (interval) has been used, it is simply a 'input box' and not a Date/ Time field any more and hence it cannot have same formatting as time field. For the time fields, you can see a clock icon but Interval fields would be plain text field and we do not provide any clock icon nor any placeholder text like "h:mm:ss".

Resolution

This would be a new requirement and we request you to post this on our Influence forum at:

https://influence.sap.com/SAPCloudforCustomer

If you need this functionality urgently you may contact your implementation manager to help with such requests or approach directly the SAP Cloud Service Center.

You can find more details about the services offered by Cloud Service Center on https://www.sap.com/services/application-development.html .

You can contact Cloud Service Center as follows:

a) If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder.

b) If you are a customer: please use the little blue box “Contact Us” shown on the very right-hand side of https://www.sap.com/services/application-development.html, choose “Contact Us”, choose “Services”, choose “SAP Custom Development” and complete the page.

Keywords

Marketing attributes, time , KBA , LOD-CRM-BF-BA , Business Attributes , LOD-CRM-ACC , Account , Problem

Product

SAP Cloud for Customer add-ins all versions

Attachments

marketing attributes.png