SAP Knowledge Base Article - Public

2832513 - Unable to Add Image in Questions - LMS

Symptom

System admin cannot add an image in question.

Environment

SAP Successfactors Learning Management System (LMS) - All Versions

Reproducing the Issue

 1. Content> Assessment> Search and Edit either an exam or question or Create a new exam or question.

2. Click on the question and select upload image.

3. Upload .jpg or .png files.

Results below:

error1.png

error2.png

Cause

Attachment configuration is not set properly.

Resolution

System Admin> Configuration> System Configuration> Attachment

attachment.png

See Also

2598792 - LMS: How to add images to questions in assessment

2677921 - Not able to upload .gif format image for questions and answers

Keywords

add image; upload image; image; question; exam; assessment; quiz; unsupported file type , KBA , LOD-SF-LMS-ASB , Assessment Builder , LOD-SF-LMS-ADM , Admin Tools , Problem

Product

SAP SuccessFactors Learning all versions