SAP Knowledge Base Article - Public

2831523 - Lead Creation via SDK is Taking Too Long for Processing

Symptom

You want to create leads via SDK and you may experience below scenarios:

  • Lead creation is taking too long for processing
  • Lead creation is getting into endless loops
  • Lead creation ends up in some errors

Environment

SAP Cloud Application Studio

SAP Business ByDesign

SAP Cloud for Customer

Reproducing the Issue

You will experience this issue if you have used the LeanLead.Create in the PDI code while running a MDRO from UI(depends on case to case) or via intergration.

Cause

This issue happens if LeanLead Business Object is modified within the Lead BeforeSave event in scripting.

Since both Business Objects have the same persistency, any modification of the LeanLead Business Object triggers the BeforeSave of Business Object Lead, thereby resulting in an infinite loop/error.

Resolution

It is recommended to shift all logic dependent on LeanLead to the Lead Business Object, as this would ensure the consistency of the solution as well as prevent the infinite loop/error/time lag in the future.

Keywords

PDI code is taking too long while running MDRO MDRO for Lead creation is slow infinite loop while replicating lead , KBA , AP-RC-BDS-SCR , ByDesign Studio Scripting (ABSL) , LOD-CRM-LM , Lead Management , Problem

Product

SAP Business ByDesign all versions ; SAP Cloud Applications Studio all versions ; SAP Cloud for Customer add-ins all versions