SAP Knowledge Base Article - Public

2831448 - Need link in email notification that will take user to crossboarding or offboarding panels

Symptom

  •  Need link in email notification that will take user to crossboarding panels 
  • Need link in email notification that will take user to offboarding panels 
  • employee is in 2nd step of crossboarding or offboarding

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

 

Environment

SAP SuccessFactors Onboarding

Resolution

  1. First make sure employee will receive the email in step 2 of the process.  (will not work if it is in other step)
  2. Go to Onboarding Dashboard>Notification search for 'N5 (OB) Welcome Letter' notification
  3. Copy the url from the 'New Employee Portal Wizard' link as shown below. When entering new link in the desired notification mak sure you select <other> as the Protocol.

notifurl.PNG

 

Keywords

notification, email, panels, crossboarding, offboarding , KBA , LOD-SF-OBD-EML , Emails and Notifications , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions