SAP Knowledge Base Article - Public

2831237 - Scheduled Reports not running via Report Distributor.

Symptom

Scheduled Reports via Report Distributor are not running.

Environment

  • HCM Success Factors
  • Report Distributor

Reproducing the Issue

This issue is reproducible when you schedule a  report to run via Report Distributor.

Cause

Engineering are currently working on a resolution.

Resolution

  • The Workaround is to run the report distributor manually.
  • Operations have informed us that the issue is resolved
  • The reason why this occurred was the initiating of scheduled jobs had stopped. While manual jobs still were processed.
  • When Ops re-enabled the scheduler, after fixing the issue, there was a large backlog of scheduled jobs.
  • All of these jobs would enter the queue together.
  • Due to the finite resources available not all can be immediately processed simultaneously.
  • The job server system automatically allocates jobs to servers according to their availability and avoid overloading servers. Overloading servers is counter productive.
  • Servers achieve less overall throughput when overloaded. Hence the system aims to maintain an ideal level of resource usage to maximize job throughput.
  • This is why the issue occurred.

Keywords

Report Distributor, Reports Scheduler, , KBA , LOD-SF-ANA-RDT , Report Distributor (Advanced Reporting, ORD) , Problem

Product

SAP SuccessFactors Workforce Analytics all versions