You opened a value help of a filter in one of your dashboards and are wondering about the shown values.
SAP Cloud for Customer
Reproducing the Issue
- Go to the Work Center Analysis and the View Dashboard.
- Open any dashboard which includes a filter.
- Click on the value help for the characteristic you would like to select the filter for.
- You will notice that it shows more values than when you open the value help in the report.
This is the expected system behaviour and is working as designed.
The dashboard filter will always show master data values. The context data is not respected in dashboard filters.
More information about the different value help types is available in the Knowledge Base Article <2277591 - Value Help Types: Use Context and Use Master Data>.
dashboard; filter; value help; use master data; use context , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To