SAP Knowledge Base Article - Public

2827880 - User Learning Needs Group by Item report favors required item with no due date

Symptom

  • When a user has two of the same item assigned to them (same day assignment). One of the items is in a curricula that has an initial number and is required and the other item a free floating required item.
  • Running the User Learning Needs Group by Item report on the item, you can see that only one item is being returned. The report favors the item that does not have a required by date and does not calculate the days remaining.

Environment

SAP SuccessFactors Learning Management System (LMS) - b1811, b1902, b1905

Reproducing the Issue

  1. Create a curricula 
  2. Place an item in the curricula that is required and has an initial number 
  3. Assign the curricula 
  4. Assign the same item of the curricula to the user and make sure it's required 
  5. Run the User Learning Needs Group by Item report for the item 
  6. Notice that the item only comes up once for that specific user that was assigned and is not showing the required date or days remaining

Cause

An issue with the Order By clause in the report

Resolution

This issue was resolved via a code fix in b1908 release

Keywords

user learning needs group by item report required null no data report due date missing sf lms success factors curricula by LRN-54722 , KBA , LOD-SF-LMS-REP , Reporting Data , Bug Filed

Product

SAP SuccessFactors Learning 1811 ; SAP SuccessFactors Learning 1902 ; SAP SuccessFactors Learning 1905