SAP Knowledge Base Article - Public

2827605 - Unable to assign a PO template as output template at supplier level

Symptom

 "No items found" when assigning a PO template to the supplier as an Output Template on the Collaboration window of the supplier record.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Base workcenter
  2. Select Supplier view
  3. Select any supplier and click Edit > Addresses
  4. Navigate to Collaboration tab
  5. Select Purchase Order under Business Document Settings and select Template dropdown list under Output Channel Settings

Then "No items found" shows.

Cause

For purchase order, there are different form group codes maintained for each of the operations like - Created PO, Changed PO and Cancelled PO. Therefore, the dropdown list shows empty, as the determination cannot be picked from only one group code since each group code represents a different operation in PO. This will lead to wrong output during different operations (Creation/Change/Cancel), if the template group is maintained at supplier level.

The feature to add PO template at supplier level will be fixed in future releases.

Resolution

The same can be done in 'Form Template Selection' available under 'Application and User Management' work center. Please maintain these form template rules for PO using 'Form Template Selection', rather than at supplier level.

See Also

Help document <Form Template Selection Quick Guide>

Keywords

Supplier; Output Channel Settings; Purchase Order Template , KBA , AP-RC-OUT , Output Management , Product Enhancement

Product

SAP Business ByDesign 1902 ; SAP Business ByDesign 1905 ; SAP Business ByDesign 1908 ; SAP Business ByDesign 1911