SAP Knowledge Base Article - Public

2827524 - Import Tool - Import failed due to field maximum length exceeded

Symptom

Admins are uploading data via Import Tool and it returns a message saying the field maximum length was exceeded.

 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Download the sample file under:
    1. System Admin>
    2. Tools>
    3. Import Data>
    4. Under Action, select Download Template>
    5. Under Record Type, select the desired file>
    6. Click Submit.
  2. Fill the required fields
  3. Now go to:
    1. System Admin>
    2. Tools>
    3. Import Data>
    4. Under Action, select Import Data>
    5. Fill all other required fields as well we selecting the filled file.
  4. Proceed till it finishes the import process
  5. Check the results
  6. Failure message will be inside the file
  7. You may download the results and check the error

    error.jpg

Cause

There is a limitation for each field in the file. To confirm the correct length, just hover the mouse over the field header and it will give you the correct value.

correct value.jpg

Resolution

After confirming the length, file may be edited to the correct value.

See Also

2320061 - Exact Length of an Item ID/CPNT_ID

2560879 - Import Data Tool - Learning Assignment Error - LMS

2251419 - Importing Learning Assignments in bulk using import tool

2266720 - Import Tool error Company ID provided exceeds maximum allowable characters

Keywords

Import data tool, length limitation, length exceeded, maximum allowable characters , KBA , LOD-SF-LMS-ADM , Admin Tools , How To

Product

SAP SuccessFactors Learning all versions