SAP Knowledge Base Article - Public

2827485 - Time Sheet pending workflows cancelled over the night

Symptom

You have noticed that in some scenarios if you have any pending time sheet requests, they are being canceled by System System over the night

Environment

  • SAP SuccessFactors Employee Central (EC) - All Versions
  • The Time Sheet for the week is not yet complete (e.g. filled up to Thursday)

Reproducing the Issue

  1. pick any employee;
  2. submit a time sheet;
  3. do not approve it;
  4. over the night the pending workflow will be canceled automatically 

Cause

You have at least one valuation where Valuation Method is Valuate Up To Today.

Resolution

When you have a valuation using Valuation Method of type Valuate Up To Today, the system will consider the current date in the valuation.

This means that if you have a pending workflow in Thursday, and the midnight job runs, this valuation will already consider the Friday.

As a result the result of the valuation will change and since the system recognizes a change in the valuation results, it automatically cancels the workflow so the time sheet can be submited again to recalculate.

Keywords

time sheet recalculation time sheet canceled system system canceled the workflow TIM-9472 , KBA , LOD-SF-EC-TMS , Time Sheet , Problem

Product

SAP SuccessFactors HCM Core 1905