SAP Knowledge Base Article - Public

2827458 - Check Deviating Purchase Order Acknowledgment Task did not Create When User Changes the Delivery Date

Symptom

You have received the purchase order acknowledgement from supplier and there is a deviation in Delivery Date. However system failed to create a Task – Check Deviating Purchase Order Acknowledgment even when there is a change in Delivery Date.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Purchase Requests and Orders work center
  2. Go to the Purchase Orders view
  3. Select the relevant Purchase Order
  4. Select New PO Acknowledgement button
  5. Enter the Acknowledged Delivery Date / Service Period
  6. System did not create any deviation task

Cause

In general if the price, delivery date, or quantity of the PO acknowledgment is different to those in the purchase order, the system creates a task. However in Business Configuration work center there is an activity called Automatic Accept Deviation on Purchase Order Acknowledgement. Here you have defined Deviation Criteria for Delivery Date Variance. [Variance Higher Than (Days) and Variance Lower Than (Days)]. Based on the variances you have maintained, system accepts the deviation directly and does not create any deviation tasks.

Resolution

You have maintained the Deviation Criteria for Delivery Date Variance and hence no deviation task created. This is an expected behavior.

Keywords

Check Deviating Purchase Order Acknowledgment; Task - Deviation task; Deviation Criteria for Delivery Date Variance; PO acknowledgment; , KBA , AP-POP-PO , Purchase Order , Problem

Product

SAP Business ByDesign 1905 ; SAP Business ByDesign 1908 ; SAP Business ByDesign 1911