SAP Knowledge Base Article - Public

2827458 - Check Deviating Purchase Order Acknowledgment Task is not created When Changes to Delivery Date or price or quantity are received

Symptom

You have received the purchase order acknowledgement from supplier and there is a deviation in quantity or price or Delivery Date. However system failed to create a Task – Check Deviating Purchase Order Acknowledgment .

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Purchase Requests and Orders work center
  2. Go to the Purchase Orders view
  3. Select the relevant Purchase Order
  4. Select New PO Acknowledgment button
  5. Enter the Acknowledged Delivery Date / Service Period
  6. System did not create any deviation task

Cause

In general if the price, delivery date, or quantity of the PO acknowledgment is different to those in the purchase order, the system creates a task. However in Business Configuration work center there is an activity called Automatic Accept Deviation on Purchase Order Acknowledgement. Here you have defined Deviation Criteria for  price , quantity and Delivery Date Variance. [Variance Higher Than (Days) and Variance Lower Than (Days)]. Based on the variances you have maintained, system accepts the deviation directly and does not create any deviation tasks.

Resolution

Please change variance  limits if required in fine tune activity Automatic Accept Deviation on Purchase Order Acknowledgement and system shall behave accordingly.

Keywords

Check Deviating Purchase Order Acknowledgment; Task - Deviation task; Deviation Criteria for Delivery Date Variance; PO acknowledgment; Automatic Accept Deviation on Purchase Order Acknowledgement, deviation was accepted automatically, Acknowledgment was accepted automatically, , KBA , AP-POP-PO , Purchase Order , Problem

Product

SAP Business ByDesign all versions