You have received the purchase order acknowledgement from supplier and there is a deviation in quantity or price or Delivery Date. However system failed to create a Task – Check Deviating Purchase Order Acknowledgment .
SAP Business ByDesign
Reproducing the Issue
- Go to the Purchase Requests and Orders work center
- Go to the Purchase Orders view
- Select the relevant Purchase Order
- Select New PO Acknowledgment button
- Enter the Acknowledged Delivery Date / Service Period
- System did not create any deviation task
In general if the price, delivery date, or quantity of the PO acknowledgment is different to those in the purchase order, the system creates a task. However in Business Configuration work center there is an activity called Automatic Accept Deviation on Purchase Order Acknowledgement. Here you have defined Deviation Criteria for price , quantity and Delivery Date Variance. [Variance Higher Than (Days) and Variance Lower Than (Days)]. Based on the variances you have maintained, system accepts the deviation directly and does not create any deviation tasks.
Please change variance limits if required in fine tune activity Automatic Accept Deviation on Purchase Order Acknowledgement and system shall behave accordingly.
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