SAP Knowledge Base Article - Public

2827207 - Company Logo Different in Browser and Mobile Application

Symptom

Company Logo is different in web browser and in mobile app.

Environment

 SAP Cloud For Customer

Reproducing the Issue

  • Login to C4C in web browser.
  • Login to mobile app.
  • Company logo is different in both for same tenant.

Cause

Seperate company logo is updated for mobile application under Settings.

Resolution

  1. Login to RUI/FIORI.
  2. Go to Profile->Settings.
  3. Go to Branding Images.
  4. Open the Logo tab.
  5. Check for the logo in Desktop&Tablet and Smartphone.
  6. Change the logo according to the requirement.

Keywords

Logo,Mobile,FIORI,App , KBA , AP-RC-UIF , C4C UI Framework , Problem

Product

SAP Cloud for Customer add-ins 1908 ; SAP Cloud for Customer add-ins 1911