SAP Knowledge Base Article - Public

2825589 - Payment Run Description is not visible with different logon language

Symptom

You have logged in to the system with Spanish logon language and created Payment Run along with Description. Now, you are re-logging to the system with English logon language and you see the Payment Run ID but not Payment Run Description.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Login to the system with Spanish or any other language.
  2. Go to the Receivables work center.
  3. Select the Payment Runs view.
  4. Click on New ---> Payment Run.
  5. Enter the details as per your requirements.
  6. Click on Save.
  7. Now, login to the system with English language.
  8. Follow the steps 2 & 3.
  9. Here, you see the description is missing for the payment run, which you have created with Spanish logon language.

Cause

There is no translation maintained for static texts. The Description will come only if it is maintained in that logon language.

For example: if a payment run is created with Spanish logon language and in run description
"RYDER CAPITAL MXN VIERNES 2 NOVIEMBRE 2018" is given, then in the backend - this description is mapped with Spanish language and  will appear whenever the logon language is Spanish.

Resolution

This is a standard system behavior and cannot be change in future.

NOTE:

  1. If customer asks the same text should appear without translation, then also it is not possible.
  2. The solution remains same for any run or view which holds "Description" field.

Keywords

Payment Run Description not showing, Run Description missing or not appearing , KBA , SRD-FIN-ACR , Receivables , Problem

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1.0 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1405 ; SAP Business ByDesign 1408 ; SAP Business ByDesign 1411 ; SAP Business ByDesign 1502 ; SAP Business ByDesign 1505 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1802 ; SAP Business ByDesign 1805 ; SAP Business ByDesign 1808 ; SAP Business ByDesign 1811 ; SAP Business ByDesign 1902 ; SAP Business ByDesign 1905 ; SAP Business ByDesign 1908 ; SAP Business ByDesign 1911 ; SAP Business ByDesign feature pack 2.0 ; SAP Business ByDesign feature pack 2.5 ; SAP Business ByDesign feature pack 2.6 ; SAP Business ByDesign feature pack 3.0 ; SAP Business ByDesign feature pack 3.5 ; SAP Business ByDesign feature pack 4.0