SAP Knowledge Base Article - Public

2825371 - You are able to Cancel Goods and Service Receipt document even when Invoice is Posted for this Delivery Document

Symptom

You have created and posted Goods and Service receipt(GSR) document . Supplier Invoice is also posted with respect to the Goods receipt document.

You are still able to cancel the GSR document without cancelling the invoice document.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Goods and Service Receipts work center view
  2. Search for the respective Goods Receipt document which has a follow up invoice document
  3. Select Cancel button
  4. The Goods receipt is cancelled

Cause

System allows to cancel Goods receipt document even though invoice is created, because in certain real-time scenarios, if the product needs to be exchanged, then the supplier invoice is not cancelled but only delivery document is cancelled and replaced with new one.

Resolution

Once you have canceled a goods and services receipt or goods return, it cannot be re-released or deleted.
If you want to restore a canceled goods and services receipt or goods return, you need to recreate the document in the Purchase Orders to Be Delivered view.

Keywords

Goods and service receipt, cancellation document , KBA , AP-SIP-SIV , Supplier Invoice , How To

Product

SAP Business ByDesign all versions