You are trying to update AssignedTo field in Work Tickets using Data Workbench but you get below error:
Update not allowed for properties: ProcessorPartyName. Check metadata for ServiceRequestCollection
Reproducing the Issue
Go to Data Workbench workcenter
- Select Import view
- Select Update mode
- Search Service Request under Individual Objects
- Import the modified template
You get above error message in the Error File.
You have added value in Assigned_To column which is read only.
When you check the metadata of ServiceRequestCollection, ProcessorPartyName is not Creatable and not Updatable.
Enter the value of only Assigned_To_ID, as ProcessorPartyID is a Creatable and Updatable field in the metadata.
Data Workbench, ProcessorPartyName, Tickets, Service Request , KBA , LOD-CRM-INT-DWB , Data Workbench , Problem