SAP Knowledge Base Article - Public

2824544 - Time zone not reflecting Daylight Saving - SuccessFactors Employee Profile

Symptom

  • In the Employee Profile Header the wrong local time is displayed;
  • EST Time Zone Displays One Hour Off in People Profile Header
  • Timezone as EST but not reflecting Daylight Saving Time (DST).

Environment

  • SAP SuccessFactors Employee Profile
  • SAP SuccessFactors Employee Central

Reproducing the Issue

Employee Profile or People Profile header displays EST local time one hour off from the EST correct time during DST.

Cause

This issue customer is facing results from the time zone value 'EST'. EST (Eastern Standard Time) is always in standard time - it does not take daylight saving into consideration. As we know, areas that use EST are now using EDT (Eastern Daylight Time) which is 1 hour ahead of EST. That's why we see incorrect local time which is actually in EST and 1 hour behind the actual time.

Resolution

To always display correct local time for Eastern Time, you should change the time zone value to 'America/New_York'. With it, daylight saving time is always considered when EDT is being used at the areas. For other time zones, please refer to the following Wiki page to get correct time zone value. For example, for PST, you should use 'America/Los_Angeles'.

https://en.wikipedia.org/wiki/List_of_tz_database_time_zones

See Also

2079939 - Public profile displays the employees local time incorrectly

2090302 - Where is the Time Zone in Employee Central EC? How do you add it? - Employee Central

2080587 - How to ensure the correct Time Zone is synchronized to Public Profile - Employee Central

Keywords

SuccessFactors; Timezone; Header; EST; DST; Daylight Savings Time; , KBA , LOD-SF-EP , Employee Profile , LOD-SF-EC , Employee Central , How To

Product

SAP SuccessFactors HCM Suite all versions