SAP Knowledge Base Article - Public

2824344 - Remove Academic Title field from Contact Name

Symptom

 You want to remove the Academic Title field from Contact's name. You want the Academic Title to be a separate field.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Customers work center.
  2. Go to the Contacts view.
  3. Open any contact.
  4. Click the Edit button.
  5. Click on the Name field in the Details section.
  6. Maintain a value for the Academic Title field, for example Dr.

The Academic Title is appended in the Name field and not displayed separately. You want Academic Title to be a separate field.

Cause

The Name format is maintained in the 'General Business Partner' fine tune activity under 'Name Formats'.

Based on the country and configuration maintained, the Name format is picked.

Resolution

 You can delete the Academic Title field from 'Name Formats' activity and than follow the below steps:

at2.png

  1. Go to the Customers workcenter.
  2. Go to the Contacts view.
  3. Open the same contact.
  4. Click Adapt --> Edit Master Layout.
  5. Click Edit.
  6. Hover the mouse cursor over the 'Academic Title' field.
  7. Select the option 'Change Properties'.
  8. Select 'Visible in Read and Edit mode'.
  9. Apply the changes.

academic title.png

This will allow the 'Academic Title' field to be displayed in both Read mode and Edit mode. Hence you can maintain the 'Academic Title' separately as per your requirement.

See Also

2776654 - The Contacts view displays the names as 'Name Surname' but the Account Team view displays them as 'Surname, Name'

Keywords

title , contact , name , customer , KBA , LOD-CRM-ACC , Account , Problem

Product

SAP Cloud for Customer add-ins all versions