You are trying to delete a custom work center created via Administrator but the same is not deleted.
SAP Cloud for Customer
Reproducing the Issue
Go to Administrator work center.
- Go to General Settings view.
- Click on Custom Work Center.
- Try to delete a created custom work center.
- The screen refreshes, but the same is not deleted.
The custom work center is assigned to an user or business role.
You need to unassign the custom work center first from the users.
KBA , AP-RC-UIF , C4C UI Framework , How To