SAP Knowledge Base Article - Public

2824007 - You Are Not Able to Delete a Custom Work Center Created Via Administrator

Symptom

You are trying to delete a custom work center created via Administrator but the same is not deleted.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Administrator work center.
  2. Go to General Settings view.
  3. Click on Custom Work Center.
  4. Try to delete a created custom work center.
  5. The screen refreshes, but the same is not deleted.

Cause

The custom work center is assigned to an user or business role.

Resolution

You need to unassign the custom work center first from the users.

Keywords

KBA , AP-RC-UIF , C4C UI Framework , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 1908