SAP Knowledge Base Article - Public

2823886 - How to enable the options inside Social Sourcing to be checked - Recruiting Marketing

Symptom

When in Provisioning, enabling Social Sourcing, the three options Job Marketing, Career Site Builder and Candidate Account Simplification are grayed out, how to enable them to be checkable?

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Access Provisioning;
  2. Search for "Enable Social Sourcing";
  3. Check it;
  4. Select "Recruiting Marketing";
  5. Notice that the three following options are grayed out:
    greyed_out.jpg

Cause

This happens because you need to first save the setting enabled so the next ones become active.

Resolution

  1. Check "Enable Social Sourcing";
  2. Select "Recruiting Marketing:
    greyed_out.jpg
  3. Now, scroll back up and click in Save inside this section:
    save_it.jpg
  4. Now, go back to that setting and you will see that you are now able to check them:
    checkable.jpg

Keywords

Social, sourcing, provisioning, enable, marketing, job, career, site, builder, candidate, account, simplification, gray, not, able, enable, check , KBA , LOD-SF-RMK-INT , Integrations with RCM, SSO, MOB, ONB etc , How To

Product

SAP SuccessFactors Recruiting all versions