SAP Knowledge Base Article - Public

2823437 - Is it possible to configure who will receive an Alert/Notification for work order expiration?

Symptom

You would configure who will receive the work order expiration alert/Notification

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. You have configured an Alert/Notification according to the KBA 2524842 - How to Configure Business Rules for Work Order Alerts and Notifications?
  2. Then you would like to configure who will receive the Alert/Notification.

Cause

The current system version is designed to send the notification to the contingent worker/supervisor/work order owner and supervisor.

Resolution

The current system version does not allow you to modify who will receive the Alert/Notification, as the system is designed to send it to the contingent worker/supervisor/work order owner and supervisor.

More information related to the work order Alert/Notification configuration,  please refer to this section of the Contingent Workforce Management handbook.

See Also

2524842 - How to Configure Business Rules for Work Order Alerts and Notifications?

2506244 - Workorder Alert and Notification not triggering

Keywords

Work order - Expiration Alert/Notification - Receiver - Notified Person , KBA , LOD-SF-EC-CWF , Contingent Workforce , LOD-SF-EC , Employee Central , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , How To

Product

SAP SuccessFactors HXM Suite all versions