SAP Knowledge Base Article - Public

2822985 - Scheduled offering > waitlist number for users

Symptom

How is the waitlist number inserted for a user that is waitlisted in a scheduled offering? 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Resolution

The number of each user under the waitlist status is placed based on the date that user was inserted in the waitlist of the scheduled offering.

Note: if you order the waitlisted users based on the registration date, the number of the users might be out of order. This can be checked through the Scheduled Offering Enrollment Audit Report.

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In the Scheduled Offering Enrollment Audit Report, look for the "Enrollment Status" and "Last Update Time" columns. Check the first entry from "Enrollment Status" that says "WAITLIST" and compare the data with the "Last Update Time" details. The older the date and time present in "Last Update Time", the smaller the number will be for the user in the waitlist and vice versa.

Keywords

scheduled, offering, number, waitlist, waitlisted, user, insert, order , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-ADM , Admin Tools , LOD-SF-LMS-SCH , Scheduled Offerings , Problem

Product

SAP SuccessFactors Learning all versions