SAP Knowledge Base Article - Public

2822622 - Unable to save Job Profile Acknowledgement Settings

Symptom

Unable to save any of the changes made in Job Profile Acknoledgement Settings.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SuccessFactors - Job Profile Builder

Reproducing the Issue

  1. Go to Admin Center.
  2. In the Tool Search, look for "Configure Job Profile Acknowledgement Settings"
  3. Modify the Job Profile Settings (Uncheck or check the Trigger acknowledgement or Send notifications or Type a text in Acknowledgement statement). 
  4. Click on Save, then Refresh

2.png

Changes were not saved

3.png

Resolution

Current Issue in b1905 release. Planned fix date is b1908 release.

Work Around:

  1. Go to Manage data
  2. Search for acknowledgement Settings 
  3. Click on Take Action, Make Correction
  4. Under "triggers", set onRoleJobProfileChange to No
  5. Click on Save
  6. Modify the Job Profile Acknowledgement Settings again. Channges should apply. 

1.png

Keywords

 ECT-122030 , KBA , LOD-SF-EP-JPB , Job Profile Builder , Bug Filed

Product

SAP SuccessFactors HCM Core 1905