Content files like PDF, MP4, Word, Excel documents are not automatically displayed/loaded in the screen. Instead, users have to access the sharepoint site and click to view the desired document.
SAP SuccessFactors Learning
The way content is handled and/or displayed in the Sharepoints or other content servers cannot be controlled by SAP SuccessFactors Learning.
There are 2 possible solutions for this issue.
- Administrators from the platform need to be engaged to check the possibility to fulfill this need. In short, the application hosting the content needs to support a URL pointing directly to the desired file.
- Utilize SuccessFactors iContent, which already supports the URL pointing directly to the desired file. For more information about what is and how to request iContent service, please refer to the SAP Notes and
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