SAP Knowledge Base Article - Public

2821807 - Outlook Integration - Support for Basic Authentication to be discontinued in 2020


Microsoft is currently phasing out Basic Authentication for 365/Exchange Online (EWS) and decommissioning it entirely on October 13th, 2020. This will affect the Outlook integration with Interview Scheduling.


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Reproducing the Issue

The current integration will need to support Modern Authentication/OAUTH to remain functional after the Basic Authentication becomes unavailable.


RCM Product Management is planning for this change and the support for OAUTH should be enabled with the b1911 release (November/December 2019). Further information will be provided in the release notes.

If necessary, customers can ask their CSM for additional information (if available) quoting the internal reference RCM-67481.


Outlook Integration, Basic Authentication, OAUTH , KBA , LOD-SF-RCM-INT , Integrations & Intelligent Services , Product Enhancement


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