SAP Knowledge Base Article - Public

2821553 - What happens to the content created by a Jam user after becoming Inactive / Alumni?

Symptom

  • When a user becomes inactive / Alumni in Jam, what happens to the content created and shared by this Jam user?
  • In other words, are other users able to access the content created and shared (in groups and other pages) by the the inactive user?

Environment

SAP Jam

Resolution

 The Inactive or "Alumni" users post / contribution will still show up. There are options as an admin to delete those contents or make the profile not searchable anymore. This is explained on this article: Alumni profiles

See Also

KBA 2672465 - Is it possible to show alumni users names on the Jam instance?

Keywords

Alumni, content, Jam, inactive, post, contribution , KBA , LOD-SF-JAM , SAP Jam , Problem

Product

SAP Jam Collaboration 1902