SAP Knowledge Base Article - Public

2821047 - Hover over is not showing up after enabling Mobile Apply - Recruiting

Symptom

When using Mobile Apply feature, the hover over when using field-description in the XML doesn't work, it doesn't show up.

When not using Mobile Apply, the hover over is possible:

kba2.png

When using Mobile Apply, hover over is not working:

KBA1.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Recruiting Management
  • SAP SuccessFactors Recruiting Marketing

Resolution

This is an expected behavior for this feature. Once Mobile Apply is enabled, it's taken into consideration that the candidates will be applying from a mobile device, and from that device is not possible to do a hover over of a field. That being said, this functionality, to maintain a consistency between mobile devices and another devices, it doesn't have a hover over functionality as of now.

If you think this would be a good feature for SAP SuccessFactors Recruiting Management, please, submit your idea in our Influence page, where you can suggest new ideas and improvements to the SuccessFactors products. To request an enhancement, please, access the following link: Influence Page.

You can also check the following KBA for more information regarding on how to request an enhancement request:

2090228 – How to submit enhancement requests for SAP SuccessFactors products

See Also

Influence Page

2090228 – How to submit enhancement requests for SAP SuccessFactors products

2250159 - Recruiting Mobile Apply - Recruiting

Keywords

mobile apply, hover over, field description, field-description, mouse over. , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RMK , Recruiting Marketing , Problem

Product

SAP SuccessFactors Recruiting all versions