SAP Knowledge Base Article - Public

2820573 - Accessibility settings are getting enabled automatically for some users - Online Report Designer

Symptom

Accessibility settings are getting enabled automatically for some users in ORD

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SuccessFactors Workforce Analytics (ANA) - All versions
  • SAP SuccessFactors HCM Suite

Resolution

If the user has the Accessibility Settings "Enhanced Screen Reader Support" and "Enhanced Keyboard Navigation" enabled in BizX, ORD will enable the Accessibility option automatically via the WFA User sync job. Therefore, this is an expected behavior of the system.

To check if the user has the accessbility settings in BizX go to:

  1. Username menu
  2. Options
  3. Accessibility Settings

options.png

To check if the user has Accessibility in Analytics go to:

  1. Analytics (ORD)
  2. Admin
  3. User Maintenance
  4. Search for the user
  5. Edit User

user maintenance.png

Keywords

Accessibility settings are getting enabled automatically for some users in ORD report Canvas , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , How To

Product

SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Workforce Analytics all versions