You notice that the Responsible on the Related Items facet of an activity is not the activities' owner.
SAP Cloud for Customer
Reproducing the Issue
Go to the Activities work centre.
- Go to the Tasks view.
- Open any task.
- Open the Related Items facet.
- Click New.
- Enter an owner ABC and a processor DEF (ABC and DEF represent the names).
- You notice, that the column 'Responsible' is filled with the processor's name.
The column 'Responsible' refers to the Processor or Sales Employee (respectively).
In the German login, Verantwortlicher refers to Bearbeiter in this case.
This is the expected system behaviour.
You have the option to change the column label via Adaptation (recommended) or to edit it via Language Adaptation.
involved parties, task, appointment, phone call, lead, Zugehörige Aktivitäten, Verantwortlicher , KBA , LOD-CRM-ACT , Activities , How To