SAP Knowledge Base Article - Public

2818117 - Advanced Search based on Extension field does not show right result

Symptom

Advanced search using an extension field is not showing the right result

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to any work center view , example : Sales Quote.
  2. Click on Advanced search.
  3. Enter Personalization and add the extension field (which is hidden in the master layout by key user) to the search.
  4. Try to select a value for the extension field.
  5. Click on Go.

The search results did not filter bases on the value selected for the extension field.

Cause

When key user hide an extension field by VisibilityChange the relevant query is modified where the field reference is removed from query.

Resolution

Add the field to Master layout for the search to work

Keywords

extension field advanced search, advanced search , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem

Product

SAP Cloud for Customer core applications all versions