SAP Knowledge Base Article - Public

2817336 - Username not showing in header of profile on mobile app

Symptom

Username is not showing in the profile header when using mobile app. 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

 Employee Profile - Mobile

Reproducing the Issue

  1.  Login to instance on desktop and navigate to People Profile.

  2. You can see the username showing beside the name in the header of the profile.


    2019-07-18_09-18-24.png

  3. Now login using the mobile app and navigate to the profile. (As shown below, there is no username showing in the header)

    Capture.PNG


Resolution

This is the expected behaviour of the system that the username will not show in the header when using the mobile app.

Keywords

user name, mobile, people profile, user id, header , KBA , LOD-SF-EP-MOB , Mobile , LOD-SF-EP-PP3 , People Profile (PP3) , Problem

Product

SAP SuccessFactors HCM Core 1808 ; SAP SuccessFactors HCM Core 1811 ; SAP SuccessFactors HCM Core 1902 ; SAP SuccessFactors HCM Core 1905