SAP Knowledge Base Article - Public

2816743 - Report Center Search Functionality not working

Symptom

When performing a search in Report Center, all the reports containing the search term are not fetched

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Go to Report Center
  2. In the Search box, on the top left, type in the search term and click the Search icon (or) hit the Enter key
    Some (or all) of the reports that contain the search term in the report name, are not fetched 

Note: This is taking into consideration that the search term is the partial report name.

Cause

Based on the usage of symbols (_, -) or space in the naming convention, the search functionality differs.

Resolution

Report Name contains a space or '-' (hyphen) in it

  • Considering the report name to be 'Prefix Suffix' or 'Prefix-Suffix'.
  • This can be searched with any of the search terms: Prefix, Suffix, Pre, Suf, -Suffix, Prefix S, and so on.
  • Almost all of the search terms can be used to search for fetching the relevant reports.
  • Only exceptions observed are '-Suf' and '-', which will not fetch the right results.

Report Name contains an '_' (underscore)

  • Considering the report name to be 'Prefix_Suffix'
  • Only way to search reports with '_' is by using the Prefix as search term.
  • It could either be 'Prefix', 'Prefix_' or 'Pre'.
  • Searching with 'Suffix', '_Suffix' or a part of suffix ('Suf') would not fetch results.

Keywords

report, name, search, center, functionality, searching, underscore, hyphen , KBA , LOD-SF-ANA-RCT , Report Center , Problem

Product

SAP SuccessFactors HCM Suite all versions