SAP Knowledge Base Article - Public

2815009 - Does Crystal Reports support SAP GUI 7.6?

Symptom

  • Is SAP GUI 7.6 supported by Crystal Reports?
  • On a computer where SAP GUI 7.6 is installed, it fails to connect to SAP BW from Crystal Reports.

Environment

  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
         
  • SAP GUI 7.6 

Cause

  • Crystal Reports does not support SAP GUI 7.6 

Resolution

  • Crystal Reports support the following version of SAP GUI
         
    • SAP GUI 7.4
      • Crystal Reports 2013 - Support Pack 11 and lower.
      • Crystal Reports 2016 - Support Pack 05 and lower.
             
    • SAP GUI 7.5 
      • Crystal Reports 2013 - Support Pack 12 or higher
      • Crystal Reports 2016 - Support Pack 05 - Patch 100 or higher

Keywords

CR, SAP Logon, SAPGUI , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

SAP Crystal Reports 2013 ; SAP Crystal Reports 2016