SAP Knowledge Base Article - Public

2814731 - For positive time recording the EVENT_REASON tag in email notification shows 'Correct Employee Time Sheet'

Symptom

An employee submits time sheet for the current week and the notification sent to the manager shows the EVENT_REASON as 'Correct Employee Time Sheet'

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Employee Central
  • Time Sheet

Reproducing the Issue

1. Choose an employee with positive time recording

2. Submit the time sheet for this user for the current week

3. The notification received by the manager will have the EVENT_REASON tag as 'Correct Employee Time Sheet'

EVENT_REASON tag Correct.png

Cause

The generate time sheet job creates a blank time sheet at the start of each week. This can be checked by clicking on 'Trace' button in the time sheet UI. If there is an external code appearing in the trace then a blank employee time sheet has been generated for the week.

So, when the employee goes and updates his time sheet, the blank employee time sheet is replaced. Hence instead of CREATE, the event reason shows CORRECT.

Resolution

This is an expected behavior. Currently, for positive and negative time recording profiles, the time sheet generate job will generate time sheets at the start of the week. Only for Overtime time recording profiles will this behavior not be seen.

See Also

 TIM-9525, ECT-61638

Keywords

Positive time recording, EVENT_REASON, Correct Employee Time Sheet, Email notification , Time Off, Time Sheet, Employee Central , KBA , LOD-SF-EC-TMS , Time Sheet , Problem

Product

SAP SuccessFactors HCM Core all versions