SAP Knowledge Base Article - Public

2814376 - Display course price > No Charge option select

Symptom

How to have a course price displayed in the catalog when the chargeback purchasing option selected is the "No Charge" one?

Environment

SAP SuccessFactors Learning

Reproducing the Issue

In the Learning admin side, click:

  1. Learning > Items > Search and access the desired item >
  2. More > Chargeback > Purchasing Option > No Charge > Apply Changes >
  3. Pricing > Add and save the desired course price.

In the Learning user side:

  1. Enter the edited course description/id in the catalog tile > The system shows the course as "Free".

Cause

Currently, when the chargeback purchasing option selected is the "No Charge" one, the system will only display the price if the course is OCN related. Other courses will still be displayed as "Free".

Resolution

To have the price of OCN courses displayed when chargeback purchasing option selected is the "No Charge" one, it is also necessary to have the "pricingModel" OCN configuration line set to "RETAIL".

In the Learning admin side, click:

  1. System Admin > Configuration > System Configuration > OPEN CONTENT NETWORK >
  2. Search for the desired "pricingModel" OCN configuration line and set it to "RETAIL" > Apply Changes.

See Also

SAP Help Learning Commerce

2318296 - Implementing Open Content Network (OCN) with SuccessFactors Learning (LMS) - User Assistance Documentation Links

2416242 - LMS Commerce - Knowledge Support and Tips

2400424 - How to remove pricing from items

2561671 - Price for Scheduled Offering not shown in Catalog

2222191 - Scheduled Offering Price is not displayed in Catalog-LMS

Keywords

display, course, item, price, no, charge, option, chargeback, catalog, ocn, pricingModel, retail , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-ADM , Admin Tools , LOD-SF-LMS-CAT , Catalog , LOD-SF-LMS-COM , Commerce , LOD-SF-LMS-OCN , Open Content Network , Problem

Product

SAP SuccessFactors Learning all versions