SAP Knowledge Base Article - Public

2814243 - Gap Graph in Career Worksheet Not Populating

Symptom

Users have no competency rating showing in the Gap Graph in Career Worksheet, but do have competency ratings in completed forms.

Environment

SAP SuccessFactors Career Development Planning

Reproducing the Issue

  • The ID for the Self Assessment/ Role Readiness form may have been changed in the XML for the Career Worksheet.
  • Then users who launched the Role Readiness form before the change will now have no competency rating showing in the Gap Graph.

Cause

This is expected behavior: if you change Career Worksheet so that it uses a different source form for rating (for self-assessment), then the Gap Graph will no longer display any rating.

The Gap Graph tool is not dynamic; if you have changed the form ID to a new one, then only rating given in newly launched Role Readiness forms will populate in the Gap Graph.
Past ratings will no longer display.

Resolution

To update your competency ratings so that they show in the Gap Graph, you need to relaunch Role Readiness form from the Career Worksheet and add the ratings accordingly

Keywords

Gap Graph, CareerWorksheet, CDP, Career, Development, Worksheet, Role Readiness, Readiness, competencies, competency, form, , KBA , LOD-SF-CDP-CW , Career Worksheet & Career Paths , Problem

Product

SAP SuccessFactors HCM Core 1905