You have released sales order with respect to multi-customer project. But you are not able to create Project Invoice Request from Project based Sales Orders.
SAP Business ByDesign
Reproducing the Issue
Go to Customer Invoicing work center
- Select view: Project Invoicing
- Select sub-view Sales Orders
- Search for the respective project based sales order
- The sales order is not available in this view
Multi-customer project does not support Project invoice requests.
For project invoice requests to be created, we have two prerequisites: 1.Item Type 2. Project type
So, if it is multi-customer project or if item type of the sales order item is without project (e.g.Service - fixed price), then it is not possible to create a project invoice request.
The item type of a sales order has to be one of the following so that the sales order item can be invoiced via project invoicing:
- Service - time and material (project)
- Service - fixed price (project)
- Expense - fixed price (project)
- Expense - time and material (project)
- Product - project-based
Please create Customer Projects or billable Direct Cost Projects and sales orders having item type with respect to project as mentioned above.
For Multi-Customer projects, you can do Milestone Invoicing, where you need to set the milestone to complete.
Then the system creates a customer invoice request overnight.
The customer can also trigger this step manually in Customer Invoicing -> Invoice Requests.
For details, please refer to the help documents:
"Milestone Invoicing for a Multi-Customer Projects"
"Revenue Recognition for Multi-Customer Projects"
Multi-customer projects, milestone invoicing, revenue recognition for multi customer projects , KBA , SRD-PRO-INV , Projects Customer Invoicing , Problem