SAP Knowledge Base Article - Public

2813977 - Project Invoice Request is Not Created for Multi-Customer Project

Symptom

You have released sales order with respect to multi-customer project. But you are not able to create Project Invoice Request from Project based Sales Orders.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Customer Invoicing work center
  2. Select view: Project Invoicing
  3. Select sub-view Sales Orders
  4. Search for the respective project based sales order
  5. The sales order is not available in this view

Cause

Multi-customer project does not support Project invoice requests.

For project invoice requests to be created, we have two prerequisites: 1.Item Type 2. Project type

So, if it is multi-customer project or if item type of the sales order item is without project (e.g.Service - fixed price), then it is not possible to create a project invoice request.


The item type of a sales order has to be one of the following so that the sales order item can be invoiced via project invoicing:
- Service - time and material (project)
- Service - fixed price (project)
- Expense - fixed price (project)
- Expense - time and material (project)
- Product - project-based

Resolution

Please create Customer Projects or billable Direct Cost Projects and sales orders having item type with respect to project as mentioned above.
For Multi-Customer projects, you can do Milestone Invoicing, where you need to set the milestone to complete.
Then the system creates a customer invoice request overnight.
The customer can also trigger this step manually in Customer Invoicing -> Invoice Requests.

See Also

For details, please refer to the help documents:

"Multi-Customer Projects"

"Milestone Invoicing for a Multi-Customer Projects"

"Revenue Recognition for Multi-Customer Projects"

Keywords

Multi-customer projects, milestone invoicing, revenue recognition for multi customer projects , KBA , SRD-PRO-INV , Projects Customer Invoicing , Problem

Product

SAP Business ByDesign all versions