SAP Knowledge Base Article - Public

2813000 - Error adding both Cross Calculation and Linked Analysis to a chart in SAP Analytics Cloud (SAC)

Symptom

When adding a Cross Calculation and a Linked Analysis to two linked charts, you get the errors:

  • "Unable to retrieve data from the datasource"
  • "An error is preventing the chart from being displayed. Contact your administrator with the details."

If the Linked Analysis is added first, and then the Cross Calculation, the issue does not occur.

Environment

  • SAP Analytics Cloud 2019.12.3

Reproducing the Issue

  1. Create two charts off the same model
  2. Add a Cross Calculation to both charts
  3. Add a Linked Analysis to both charts
  4. Refresh the report - get the error "Unable to retrieve data from the datasource"
  5. Refresh the entire page - get the error "An error is preventing the chart from being displayed. Contact your administrator with the details."

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

Your feedback is important to help us improve our knowledge base.

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics Cross Calculation Linked Analysis , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0