- Error: Response has invalid status code urn:oasis:names:tc:SAML:2.0:status:Responder, status message is Unable to verify the signature when trying to login to SAP Analytics Cloud (SAC).
- SAP Analytics Cloud
Reproducing the Issue
- Navigate to the SAC URL to login.
- Error is displayed.
This issue is due to an SAP Analytics Cloud metadata update.
- Open the Chrome browser and navigate to https://<tenant name>.authentication.<landscape>.hana.ondemand.com/saml/metadata
e.g. if the tenant URL is https://abcd-test-eu.eu10.sapanalytics.cloud/, navigate to:
- The browser will download a metadata file. For example, metadata.xml.
- Provide the file to the IDP administrator to update the IDP and replace the existing SAC metadata with the new metadata from the metadata.xml file.
- Re-test your SAP Analytics Cloud URL.
- 2569847 - Where can you find user assistance (help) for SAP Analytics Cloud to use, configure and operate it more effectively?
- Have a question? Ask it here on the SAP Community. Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
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