SAP Knowledge Base Article - Public

2811798 - Link option not available in content creation - SAP Jam

Symptom

When trying to create a new content in a group, the Link option is not available in the dropdown.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Jam Collaboration

Reproducing the Issue

  1. Access the group
  2. Go to Content section
  3. Click in the Create button
  4. Link option is not listed
    1.png

Cause

Enable File Sharing feature is not enabled in Jam Admin console.

Resolution

To be able to create link contents in the groups of Jam, you need to enable the file sharing. The feature is located at:

  1. Jam Admin Console
  2. Product Setup > Features
  3. Feature Management > Enable File Sharing
    2.png

Keywords

Content, Jam, File Sharing, Link, URL, Group content, option, available , KBA , LOD-SF-JAM-CNT , Content & File Sharing/Upload , Problem

Product

SAP Jam Collaboration all versions