SAP Knowledge Base Article - Public

2811046 - Error: "Caught exception : exception 1000013: cellstorage chunk not found for entity: 20" occurs when adding Category dimension to story table on SAC

Symptom

  • Error: "Caught exception : exception 1000013: cellstorage chunk not found for entity: 20" occurs when adding Category dimension to story table on SAC 

Environment

  • SAP Analytics Cloud 2019.8.16

Reproducing the Issue

  1. Logon SAC.
  2. Open a story which is created based on two models (one is linked model).
  3. Add several dimensions to Rows panel.
  4. Add Account to Columns panel.
  5. Add Category to Columns panel, error occurs.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

Your feedback is important to help us improve our knowledge base.

Keywords

Caught exception : exception 1000013: cellstorage chunk not found for entity: 20, category, dimension, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , Problem

Product

SAP Analytics Cloud 1.0